Politique de remboursement

  • Returns

    We accept returns within 14 days of delivery.

    To be eligible for a return:

    • The item must be unused and in its original condition

    • The item must be in its original packaging

    • The return request must be submitted within 14 days of receiving the order

    Customers are responsible for all return shipping costs.

    Final Sale Items

    The following items are final sale and cannot be returned:

    • All food items 

    Damaged or Incorrect Items

    If your order arrives damaged or incorrect, you must contact us within 48 hours of delivery.

    Please provide clear photos of:

    • The product

    • The packaging

    • The shipping label

    We will review the issue and determine the appropriate resolution.

    How to Request a Return

    To request a return, please contact us with your order number and reason for return.

    Email: Info@wataniandsons.com
    Phone: +1 (613) 854-7777

    Returns sent without prior approval will not be accepted.